Legacy systems
consolidated
Processes standardized
and automated
Increase in
operational efficiency
Reduction in
quality incidents
Company Type
Consumer Packaged Goods
Headquarters
London, England
For FMCG industry leaders like Unilever, achieving consistent, superior quality across a vast global network is a monumental task. But this challenge that can be turned into a competitive advantage.
Leaders at Unilever, a company serving over 3.4 billion consumers daily across 190+ countries, recognized that maintaining “unmissably superior” product quality required more than just compliance. They needed a strategic, technology-driven approach. That’s why Unilever partnered with Veeva to revolutionize its quality management.
Like many CPG companies, Unilever faced significant hurdles with its legacy systems:
Unilever knew that incremental improvements wouldn’t suffice. It needed a digital-first, enterprise-wide transformation to make quality proactive, data-driven, and scalable.
Unilever’s vision for quality transformation became a reality with Veeva's quality solutions. This unified platform consolidated quality documents, data, processes, and people, enabling Unilever to:
1. Achieve End-to-End Visibility:
“Data is one of the biggest elements defining the destination and the speed of this transformation journey. The more data, the more the cleanness of the data that you have, the better.”
Ahmed Maklad, Global Head of Quality Digital Transformation at Unilever
2. Automate Core Quality Processes:
3. Drive Proactive Continuous Improvement:
By embracing Veeva's quality solutions, Unilever transformed quality from a compliance requirement to a strategic advantage, resulting in:
Unilever’s journey doesn’t end here. With a robust digital foundation in place, teams are now leveraging AI for predictive quality management. By harnessing real-time data, they’re moving towards proactive and prescriptive actions, further enhancing efficiency and ensuring consistent product excellence.
Inspired to modernize and unify your organization's approach to quality management? Contact one of our industry experts to learn how we can help you achieve your organization's vision.
Learn more about how we’re helping customers bring trusted products to market faster in, and across, key consumer products industries.
Veeva QualityOne helps manufacturers deliver high quality products that consumers trust. The cloud-based platform unifies applications, processes and partners across content management, Quality Management System (QMS), food safety management and training.
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