Cosmetics and Fragrances Quality Management

    Company: Wholly-owned Subsidiary of Global Fashion and Beauty Conglomerate

    Revenue: € 4.9 Billion

    Industries: Cosmetics and Fragrances

    Geography: Global, based in France

    Veeva Solution: QualityOne

    The Problem

    • This company's existing quality management processes were manual and largely paperbased, increasing risk for human error and stifling efficient collaboration and communication between stakeholders.
    • Quality processes and documentation were siloed, prohibiting global visibility, traceability, and efficient audits.
    • Poor quality management practices posed a risk to this company's reputation as a luxury brand whose consumers expect superior quality.
    • The prospect of an FDA audit solidified that the current system was no longer acceptable.

    The Opportunity

    • Harmonize disparate, siloed processes across business units and locations.
    • Update and centralize quality processes, documents, and data.
    • Improve reporting and auditing capabilities, leading to more consistent compliance with regulatory authorities.

    The Solution

    • This company selected Veeva's unified, cloud-based QualityOne solution for quality management and document control.
    • They established a centralized and unified solution for key quality processes and documents that is easy to use and accessible from anywhere, anytime.
    • Visibility has dramatically improved as previously paper-based processes like CAPAs, Deviations, Complaints, Change Controls, and Audits migrated into QualityOne's unified cloud-based solution

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    Veeva QualityOne helps manufacturers deliver high quality products that consumers trust. The cloud-based platform unifies applications, processes and partners across content management, Quality Management System (QMS), food safety management and training.

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    4280 Hacienda Drive Pleasanton, CA 94588, United States

    European Headquarters

    08940 Cornella de Llobregat, Barcelona, Spain

    Asia Headquarters

    Level 18, 201 Miller Street North Sydney NSW 2060 Australia View Homepage »

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