QMS Software for Modernized Quality Management Processes

Yes. Veeva QualityOne quality management system software is designed to help companies optimize and centralize their quality processes in regulated environments, from consumer packaged goods and food and beverage to chemicals. Some of the world’s largest regulated companies use our quality management system software

The Veeva QMS software application supports the deployment of processes for managing non-conformances, internal/external audits, complaints, investigations, change controls, and CAPAs via delivered lifecycles, workflows, and a data model that reflect latest industry practices.

The Veeva Vault Platform, which Veeva QMS is built on, offers three types of AI capabilities. Platform Agents offer agentic AI capabilities across the Vault Platform, including AI Chat for conversational insights and a Super Agent to set tasks for other Agents.

Application Agents work within individual applications like Veeva QMS, executing with more specific context, prompts, and safeguards. Veeva QMS, for example, offers agentic narrative summaries for investigations and CAPA plans.

Finally, users have the ability to build their own customer-specific AI Agents to complete tasks and processes.

Additional AI capabilities will be available in future releases.

Yes. Veeva QualityOne quality management system software allows users to securely share access to relevant parts of their Vault system with external suppliers and manufacturing partners, allowing controlled collaboration on key activities like audits, non-conformances, supplier change requests, and supplier corrective action requests (SCARs).

Yes. The Veeva QMS software application is built on the flexible Veeva Vault cloud architecture, with robust open APIs that enable data exchange with Enterprise Resource Planning (ERP), Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), and more.

Veeva employs an agile project methodology emphasizing configuration planning, rigorous scheduling, and continuous progress tracking. This approach ensures project agility, improves solution quality, and reduces risk. A typical implementation team includes:

• IT support: Assists with system access and technical discussions.
• System administrators: Identified closer to deployment to manage application changes.
• Project management: Often led by the customer's Project Management Office (PMO) teams for overall coordination.
• Migration lead: Responsible for identifying content, planning the migration, and populating templates.