David Maher, Head of Strategy at Veeva, discusses why a unified platform is the essential first step for leveraging AI in quality and food safety. He explains how Veeva creates this foundation, the practical AI use cases it enables, and what differentiates Veeva’s AI solutions from generic models.

Key Takeaways:

• A unified foundation is key for AI: To leverage AI, companies must first move away from fragmented systems. Veeva Vault Platform consolidates disparate data, processes, and teams, creating the essential foundation for AI-driven insights.
• Practical, quality-specific AI: Veeva’s strategy focuses on practical use cases that solve real customer challenges specific to quality processes. The AI is built within the Vault Platform, not a generic LLM.
• Driving efficiency with actionable insights: With a unified data set, customers can use AI for powerful trend analysis on quality incidents, automate document reviews like Certificates of Analysis, and more effectively determine root causes, saving thousands of hours per year.