Case Study

From Siloed to Connected:
Nestlé's Approach to Driving Food Safety Culture

 

Raquel Medeiros, Head of Food Safety for Chemical Contaminants and Packaging at Nestlé, discusses how a strong food safety culture is a common language and ways of working. She shares Nestlé's journey of digitizing and automating food safety processes, including HACCP, to connect their food safety vision end-to-end - not only in-house, but eventually even with supply chain partners and consumers.

Key Takeaways:

  • Food Safety Culture: It is the common language and commitment to doing the right thing consistently, even when unobserved.
  • Expanding the End-to-End View: The definition of "end-to-end" is expanding to include suppliers, customers, and consumers for a more comprehensive picture.
  • The Digital HACCP Journey: Moving from paper or disparate Excel files to a digital platform simplifies management and ensures standardized, effective local plans.
  • Value of Partnership: Strategic collaboration with a knowledgeable partner simplifies the process of aligning expert knowledge with digital execution.

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