Sergey Khitrin, QA digital strategy director, and Mariana Grigore, QA QMS director, share practical insights from JTI’s digital transformation of document and quality management. Learn how JTI balanced innovation with operational simplicity to turn quality into a high-value business differentiator.

Key Takeaways:

• Building a core for decision-making: Learn how establishing a unified digital quality foundation consolidates fragmented information, enabling data-driven governance and driving new levels of efficiency across corporate quality and beyond.
• Process simplicity: See how quality management solution capabilities keep core processes simple and flexible, allowing the team to prioritize critical steps like upstream data cleansing and deep system integration.
• Quality as business enabler: See how JTI’s quality team brought QA, IT, R&D, and global supply chain stakeholders together to build a cross-business strategic partnership.