Lone Jorgensen, Senior Director, Regulatory, Formulations & Product Launch Management, discusses the impact of adopting Veeva’s QualityOne platform. She highlights the efficiencies gained from unifying multiple systems, the importance of change management, and the future role of AI in enhancing quality processes.

Key Takeaways:

• Unified Quality Management: Consolidating 16+ applications into QualityOne created a single source of truth, reducing redundancies and streamlining SOPs.
• Transformative Partnership with Veeva: Veeva’s support helped Factors overcome project challenges, fostering a trusted and effective partnership.
• Change Management Focus: An internal campaign with training videos and executive messages helped drive user adoption and support implementation.