Embedding Quality Culture to Scale Globally

 

 

Uche Jumbo, Global Senior Director in Quality and Food Safety at Ferrara, discusses scaling quality during rapid growth. She highlights the importance of trust and transparency in embedding a quality culture from the C-suite to the frontline. She also details how digital platforms enable global visibility and the shift toward predictive quality.

Key Takeaways:

  • Building a Culture of Trust: Success requires embedding quality from the C-suite to the frontline, fostering trust and transparency so teams participate in the journey.
  • Global Visibility via Digitalization: Transitioning from paper to digital platforms allows for immediate insight into global operations and significantly faster decision-making.
  • The Shift to Predictive Quality: Leveraging data, e.g. from CAPAs, enables organizations to predict potential issues and measure impact through improved data quality.
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