Uche Jumbo, Global Senior Director - Consumer Affairs Quality Compliance & Systems at Ferrara, discusses scaling quality during rapid growth. She highlights the importance of trust and transparency in embedding a quality culture from the C-suite to the frontline. She also details how digital platforms enable global visibility and the shift toward predictive quality.
Key Takeaways:
- Building a Culture of Trust: Success requires embedding quality from the C-suite to the frontline, fostering trust and transparency so teams participate in the journey.
- Global Visibility via Digitalization: Transitioning from paper to digital platforms allows for immediate insight into global operations and significantly faster decision-making.
- The Shift to Predictive Quality: Leveraging data, e.g. from CAPAs, enables organizations to predict potential issues and measure impact through improved data quality.
