CPG Software for
Quality Management

Veeva QualityOne provides a complete digital QMS for the consumer package goods industry, spanning processes from document control and training to CAPAs, deviations, supplier quality, complaints, audits, risk management, and change control. Some of the world’s largest consumer packaged goods companies use our CPG software for quality management, and see transformational results from 30% fewer incidents to 90% process efficiency gains and significantly reduced cost of quality.

Veeva QualityOne provides a suite of integrated quality applications for holistic consumer product quality management. Veeva QualityDocs provides document control and document management functionality, from drafting and review to distribution and version and permission control. Veeva Training is used for training management, including building training plans, distributing training, and tracing workforce competence and compliance with dashboards. Veeva QMS offers dedicated functionality for quality assurance processes such as CAPAs, non-conformances, and supplier management. All applications sit together within Veeva Vault Platform.

Veeva’s CPG software for quality management is designed to support best-practice compliance with all modern quality standards and requirements, from cGMP and ISO 9001 to the CPSA.

The Veeva Vault Platform, which Veeva QualityOne is built on, offers three types of AI capabilities.

Platform Agents offer agentic AI capabilities across the Vault Platform, including automated document translation, AI Chat for conversational insights, and a Super Agent to set tasks for other Agents.

Application Agents work within individual applications like Veeva QualityDocs and Veeva Training, executing with more specific context, prompts, and safeguards.

Finally, users have the ability to build their own customer-specific AI Agents to complete tasks and processes.

Additional AI capabilities will be available in future releases.

Yes. Veeva QualityOne is built on the flexible Veeva Vault cloud architecture, with robust open APIs that enable data exchange with Enterprise Resource Planning (ERP) systems, Product Lifecycle Management (PLM) systems, Manufacturing Execution Systems (MES), and more. This allows our customers’ quality processes and data to seamlessly connect to the CPG manufacturing process.

Yes. Veeva QualityOne allows users to securely share access to relevant parts of their Vault system with external suppliers and manufacturing partners, allowing controlled collaboration on key activities like supplier qualification and monitoring, audits, non-conformances, and supplier change requests.