Is Your Training Keeping Pace with Your Quality Transformation?

When quality organizations undertake digital transformation, they often focus on modernizing key processes—retiring legacy systems, connecting data, and speeding up approvals. This progress is critical and brings significant benefits. But there's a common challenge: training is often left behind.

In most companies, training is treated as an afterthought, managed separately from quality on disconnected systems. When a new quality process or document is approved, training administrators are left to manually chase assignments, download updated versions, and re-upload them into a separate learning management system (LMS). This disconnect creates delays, inefficiencies, and the real risk that employees aren't working to the latest standards.

This lack of alignment between quality and training can undermine your entire digital initiative. Our recent research with Consumer Goods Tech found that 58% of manufacturers struggle with employee adoption during digital initiatives like AI and cloud platforms. Without a modern approach to training, adoption slows, compliance gaps widen, and the ROI of your digitalization efforts is diminished.

The Integrated Advantage: Quality at the Speed of Change

Imagine a different approach. When training is integrated with your quality management system (QMS) and document control on a single platform, it moves from a reactive, manual process to a proactive part of your quality journey.

Here’s what that looks like:

• Automated Assignments: If a process changes or a document is updated, training assignments are triggered automatically.
• Real-time Readiness: Managers gain real-time visibility into who is qualified, where compliance gaps exist, and how ready the organization is to adapt.
• Seamless Adoption: Frontline employees and contractors get a simple, intuitive experience, with access to the right content at the right time, whether they're on the shop floor or in the back office.

This unified approach ensures every change is matched with immediate readiness across your workforce.

Training as a Business Enabler

Today, quality is about more than just compliance—it’s a business enabler. As Ana Rita Debiazzi, SVP Group Quality at dsm-firmenich, recently shared, quality adds value from a product's conception through to the customer experience. But this can only happen if employees are continuously trained on the latest standards.

By embedding training directly into quality processes, a unified platform can help you reduce cycle times, minimize non-conformance costs, and enable proactive quality governance.

Ready to see how a unified quality and training solution can accelerate your digital transformation? Explore the Integrated Quality & Training Demo or contact our team today to learn more.